When there used to be spare time to play pool… cir.2010
9 Ball Runout at the Ephrata VFW.
Proficient Billiards – Pool Cue Repair, Refinishing, Restoration
Billiards, Pool cue, Cue repair, Cue refinishing
When there used to be spare time to play pool… cir.2010
9 Ball Runout at the Ephrata VFW.
Our goal of operation is to guarantee 100% satisfaction with our customers. If for any reason you are dissatisfied with any product purchased from Proficient Billiards, you may return it within the applicable time frame by calling (717) 478-8283 or by emailing us at sales@proficientbilliards.com.
You may request a refund, a product exchange, or a credit equal or greater to your original purchase price.
Return and Exchange Policy:
Proficient Billiards must be notified any problems within 48 hours of the receive date for a return authorization number.
DO NOT SEND ANYTHING HERE WITHOUT NOTIFYING US FIRST
Proficient Billiards
202 South State St.
Ephrata, PA. 17522
Returned Cues must be unchalked and without any damage. (example – any type of sanding, re tapering, or chalking will void our return policy).
All products being returned for a refund or credit must be returned in their original unused condition.
Shipping charges are non-refundable unless the merchandise was damaged in transit.
If your cue was damaged in transit you must save the original box for insurance purposes. We cannot refund any money on damaged merchandise that does not have the original shipping container.
This policy is subject to change without notice.
If you find a lower price, from an advertised authorized dealer, on a new Production Based cue, just show us the lower price and we will match it.
The item must be in-stock and available for purchase at that price from a dealer located inside the U.S.
The item must be identical.
We reserve the right to verify another dealer’s product availability and price before issuing a price match.
We do not price match close outs, refurbished items, liquidation sales, cues sold at special events, or on internet auction sites.
When comparing our shipping price to another company’s delivery price, the equivalent shipping and handling charges will be included.
Proficient Billiards may limit the quantity of a cue that may be price-matched.
We only price match on new Production Based cues… we don’t price match at our repair and refinishing department, or the custom and vintage cues, accessories, or anything else on the site.
If you have any further questions please feel free to contact us at sales@proficientbilliards.com .
This policy is subject to change without notice.
The information in this web site is believed to be accurate. However, Proficient Billiards cannot and does not guarantee its accuracy. Text is subject to change without notice. Proficient Billiards does not endorse all items and companies found on our service. Further, Proficient Billiards cannot and will not be held liable for the quality or performance of goods and services provided by the advertisers listed in this site. These businesses and services are independently owned and operated and Proficient Billiards encourages the user to personally verify the accuracy of the information. We also Reserve The Right to Refuse Service to Anyone.
When I am not spinning cues on the lathe I can usually be found goofing off on the pool table with reckless abandon… cir. 2010
New on the work order form is a check box if you want to pay with PayPal. You will be emailed an invoice that you can click on and pay from. I know I know it’s taken about 20 years to get on board with the whole concept of it. Hahaha.
SHOW OFF Contest: Post a picture of your cue on Facebook get the most likes and get a refinish job on us.
RULES: Post a photo of your cue (pristine or banged up) in this thread, share it around, get the most likes (in this thread) on it and we will refinish and re wrap (Irish linen) a cue for you. Return shipping not included. Photos can be funny but keep it clean.
The cue we refinish doesn’t have to be the one you use for the picture. Refinish work will be our normal 7 days. Contest ends September 30th a winner will be announced October 1st.
Proficient Billiards Terms and Privacy Statement
1. Any and all information requested and/or collected from this site, for the purpose of sales
information, feedback or any other reason is for internal use only and will not be sold to any person (s) or any outside organization (s) and will be kept strictly confidential by Proficient Billiards.
2. We have the highest respect for your privacy.
3. Your e-mail information will not be sold or redistributed for any reason.
4. We reserve the right to use comment or feedback e-mail you send to us as either a testimonial of your experience with us, comments on this website, comments pertaining to dealings with others who involve us, or as an (rare) example disappointments or complaints send to us via e-mail. If you do not want your email used in such a fashion, mark it confidential and it will not be used. It is reasonable for us to assume that they we have been given permission to use your e-mail unless you explicitly denied it.
5. Your address, phone number or other information supplied by you for the purpose of correspondence, purchasing any of our products for sale or any other reason will be kept in strictest confidence and will not be sold or redistributed to any other person(s) or company(s) for any reason including but not limited to e-mail or other forms of secured correspondence.
6. Your credit card information is submitted to us via a secured site or over the phone and shall remain secured, limited to the security of the present day technology, and with strictest confidence. Any and all information pertaining to you or your credit card shall not be sold or used in any way that may be of any determent to yourself or Proficient Billiards. Furthermore, your credit card number and any information pertaining to you, whether submitted by you or obtained for use for the purposes of verifying your credit worthiness, shall never be divulged to any person (s) or company (s) for any reason.
7. Any information about you or your computer that is obtained by us for the purposes of serving you better including but not limited to IP address, username or any other information supplied through the internet by your computer or ISP shall remain confident. Any use we may have for this information is for the purposes of serving you better on our site. This information will not be sold or distributed to any third party without your expressed permission or consent.
8. Proficient Billiards does not express nor imply knowledge of nor control over any third party who obtains your information through illegal means. Our objective is to maintain security and privacy for our customers, patrons and visitors. If for any reason you feel your private or personal information is being used in a wrong or illegal way or your privacy is being infringed upon, please e-mail Proficient Billiards.
9. Invoices are expected to be paid in full 30 days from receipt. Any unpaid bill not paid within this time period will be accessed a 2% monthly finance charge.
10. Any cue sent for repair work that is not paid within 30 days of completion will be accessed a $10/week storage fee until fully paid. The storage fee starts 30 days after the original invoice.
Proficient Billiards disclaimer statement.
If you have any questions or would like more information about
our privacy statement please send inquiries to Proficient Billiards.
Please state the nature of your inquiry and we will respond back at the
soonest possible convenience.
A guy contacts us about a cue he bought at an online Facebook yard sale and sure enough it is a Black Boar cue that I had refinished about 20 years ago for a local and one of the countries largest cue collectors, Abe Wambold. Abe had the joint laser etched and had a jeweler inlay diamonds in the ivory stars. The cue is sans logo because the butt cap is ivory. After Abe had passed away we helped the family sell off the billiards side of the estate. This cue was set aside as a keepsake for the family as it was one of his personal playing cues. Well so all that said the cue ended up online. The guy who bought it (a wounded in combat veteran – thank you for your service) brought it in to get the cue polished and wrap cleaned and pressed. Real nice guy, after the work ended up going across the street to the VFW and put back some beers and played a few games of pool. I said you don’t have to answer, but don’t mind if I ask how much did you pay for this? He bought this, a McDermott cue, and a leather case that they were all in for…… a hundred and fifty bucks ($150). SMH Oh my. God Bless America!
The fellow who owns it is a fan of this page and gave permission to tell this incredible story. Full photo shoot found in our gallery at https://proficientbilliards.com/cuerepair/index.php…
…pliers to unscrew a tight shaft. lol. The recommended buddy method is 4 hands near the joint.
Kramer and Frank Costanza playing pool in a small room. Seinfeld pool playing episode
Proficient Hat
You’ve been around this game for a while when you can remember Schon cues only having one logo.
Refinish work is currently 7-10 days. Click the link below to view this Parrot cue in our cue repair gallery.
https://proficientbilliards.com/cuerepair/index.php?%2Fcategory%2F582
You work hard to play your best and Proficient Billiards works just as hard to make your cue look good while you’re doing it.
Proficient Billiards extends to its customers the opportunity to deal with our experience of all of the facets of buying, selling, and restoration… You work hard to play your best and Proficient Billiards works just as hard to make your cue look good while you’re doing it. If you are searching for some of the best cue refinishing and cue repair in the billiard industry, then look no further. Finish work is done in a timely manner. So whether you are playing, collecting, or buying and selling cues the inconvenience is minimal.
When you send your cue make sure that it is well packaged and it is recommended that it be insured. It is not the policy of Proficient Billiards to tell its customers how to package their cues, in fact the question has been asked in the past if it was alright to send a cue in a case. No problem…. the truth is that the cue is your investment and if you want to protect it, then please do. Please however you choose to ship, print out the work order form and send it along with the cue (s).
Feel free to e-mail or call with any questions. The work done here is second to none and speaks for itself. All work is satisfaction guaranteed.
SHOW OFF Contest: Post a picture of your cue on our Facebook page get the most likes and get a refinish job on us.
RULES: Post a photo of your cue (pristine or banged up) in this thread, share it around, get the most likes (in this thread) on it and we will refinish and re wrap (Irish linen) a cue for you. Return shipping not included. Photos can be funny but keep it clean.
The cue we refinish doesn’t have to be the one you use for the picture. Refinish work will be our normal 7 days. Contest ends September 30th a winner will be announced October 1st.
It occurs to us that not everyone if you can believe this or not… is on social media. This website is going to be for things that are happening here in or around the shop. Might be a tournament that were shooting in. Could be something we’re working on here in the shop. Or maybe something we’re selling. You’ll have to check back and see what we’re up to. Hope you enjoy it.